WE ARE OPEN

COVID-19 UPDATE: CURRENTLY HOMESTEAD HARDWARE IS OPEN. YOUR ORDERS WILL BE PROCESSED AS USUAL AND CUSTOMER SERVICE IS OPERATING.

Door Knobs | Door Levers | Entry Door Handle Sets | Deadbolt Door Locks | Hinges | Door Accessories | Cabinet Hardware | Bathroom Hardware
Call Us at (419) 684-5438

Frequently Asked Questions:


When will my order ship?


Emtek items are custom assembled per order and ship in 6-8 business days when ground shipping is selected. If expedited shipping is purchased, the assembly time is reduced and the order will ship in 1-2 business days.

 

Bravura "express" items ship in 1-2 business days. All other Bravura items ship in 4-6 business days.

 

Items that are in stock will ship within 24 hours of placing your order.

 

(Back to top)

What shipping methods does Homestead Hardware use?


All U.S. orders ship standard via "UPS Ground" shipping. Customers can expedite shipping by selecting "UPS 3-Day Select" or "UPS 2nd Day Air" shipping methods.

 

We can ship via United States Post Office services by special request.

 

All Canadian orders ship via "USPS Priority International" service.

 

(Back to top)

How can I track my order?


Once your order ships, you will be automatically notified by email. The email message will include your shipment details, a tracking number, and a link to the tracking status page.

 

(Back to top)

How are your prices so much lower than the manufacturer's list price?


Homestead Hardware strives to keeps its costs low so we can pass the savings on to you. As a hardware dealer, we buy in large quantities straight from manufacturers. Our large volumes of orders allow our suppliers to grant us heavy discounts. We then pass those discounted prices on to you!

 

(Back to top)

Can I return an item?


Yes, we will accept returned goods within 30 days of the date you received your order. Please read our return policy for all the details about making a return.

 

(Back to top)

Can Homestead Hardware ship to Canada?


Yes, we can accept Canadian orders. Right now we cannot process international orders online. For Canadian orders, please call us at 419-684-5438.

 

(Back to top)

I have a product that is broken/defective, can I replace it or get replacement parts?


Yes, most manufacturers we deal with provide warranties for their products. If your product is defective and still under warranty, we will replace it for you. Please call 419-684-5438 or submit your claim using our contact form.

 

If you just need replacement parts (like latches, screws, strikeplates, etc), please call us or contact us through our online form to order.

 

(Back to top)



Are you looking for new doors for your home? Shop interior doors and wood doors at www.Door.cc today!
©2010 Homestead Hardware. All Rights Reserved.
Homestead Hardware • 6910 County Road 249 - Suite C, Vickery, Ohio 43464 • Phone: 419-684-5438 • Fax: 419-684-9712