Emtek items are custom assembled per order and ship in 6-8 business days when ground shipping is selected. If expedited shipping is purchased, the assembly time is reduced and the order will ship in 1-2 business days.
Bravura "express" items ship in 1-2 business days. All other Bravura items ship in 4-6 business days.
Items that are in stock will ship within 24 hours of placing your order.
All U.S. orders ship standard via "UPS Ground" shipping. Customers can expedite shipping by selecting "UPS 3-Day Select" or "UPS 2nd Day Air" shipping methods.
We can ship via United States Post Office services by special request.
All Canadian orders ship via "USPS Priority International" service.
Once your order ships, you will be automatically notified by email. The email message will include your shipment details, a tracking number, and a link to the tracking status page.
Homestead Hardware strives to keeps its costs low so we can pass the savings on to you. As a hardware dealer, we buy in large quantities straight from manufacturers. Our large volumes of orders allow our suppliers to grant us heavy discounts. We then pass those discounted prices on to you!
Yes, we will accept returned goods within 30 days of the date you received your order. Please read our return policy for all the details about making a return.
Yes, we can accept Canadian orders. Right now we cannot process international orders online. For Canadian orders, please call us at 419-684-5438.
Yes, most manufacturers we deal with provide warranties for their products. If your product is defective and still under warranty, we will replace it for you. Please call 419-684-5438 or submit your claim using our contact form.
If you just need replacement parts (like latches, screws, strikeplates, etc), please call us or contact us through our online form to order.